Twitter is one of the social networks most frequently used in crisis management in most parts of the world.
17 November 2019
Rue d'Amatrice, un an après la crise sismique d'août 2016 (Italie, juillet 2017).
© BRGM - Daniel Monfort
Quickly grasping the extent of a natural disaster is not easy because of the sporadic nature of incoming information. Yet an early diagnosis is essential as a basis on which to organise disaster management - starting with emergency relief and following on with assistance to victims.
In the last ten years, disasters have been triggering a rapid and massive influx of messages on social networks - and especially on Twitter, where the principle of short messages makes it easier for witnesses to send “live” reports.
A digital platform (SURICATE-Nat) has been testing algorithms to “mine” this tremendous source of information.